Performance Management for Alignment, Consistency, and Proficiency

In Foundations for Change, we talked about the special case of middle managers in change.  Middle managers are essential stakeholders throughout the change. They are expected to take a major execution role in change.  And they are expected to answer all individual contributors’ questions and help them through the change.

In Sustaining Change, middle managers become the change leader’s eyes, ears,  and hands

 
 
 
 

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