Since man began to sail the open seas, sailors have used a very simple device to figure out how to take maximum advantage of the wind. Pieces of ribbon or yarn attached to the main mast and to the sides of the jib tell a sailor when the wind is up and how to trim the sails to use them most efficiently to make the best headway. These pieces of ribbon or yarn (three red strips in the photo below) are called a “tell tale” and “tell tales” are one of a sailor’s best friends.
When it comes to organization change, leaders, managers, and change practitioners also have a “tell tale.” It’s called resistance. However, resistance is rarely regarded as anyone’s best friend. Quite the contrary, resistance is usually regarded as something to be “overcome,” “managed,” “mitigated,” “addressed” or otherwise “eliminated.”
What if we thought about resistance and used it differently?